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ShippingEverything about getting your order
How long does shipping take?
Most U.S. orders ship within 1 business day and arrive in 3–7 business days. Orders placed before 12pm EST ship the same day. You’ll get a tracking link by email the moment your order leaves our facility. Hawaii, Alaska and APO/FPO addresses may take a few extra days.
How much does shipping cost?
Free U.S. shipping on every order over $50. Orders under $50 ship at a small flat rate calculated at checkout based on your location.
Do you ship internationally?
Yes — we ship worldwide. International orders are sent with duties & taxes prepaid, so there are no surprise fees when your package arrives.
How do I track my order?
As soon as your order ships you’ll receive a tracking link by email. You can also find it anytime under your account.
What if my package is lost or damaged?
Reach out to us within 7 days of the expected delivery date and we’ll make it right — a free replacement or a full refund, your choice.
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Returns & RefundsTry Mally risk-free
What is your return policy?
Every Mally order is backed by our 30-day money-back guarantee. If you’re not feeling the difference, contact us within 30 days of delivery for a full refund — even on empty bottles.
How do I request a refund?
Just email mallysupply@gmail.com with your order number within 30 days of delivery and our team will take care of it. See our full refund policy.
How long does a refund take?
Once approved, refunds are issued to your original payment method and typically appear within 5–10 business days, depending on your bank.
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Subscribe & SaveTotal control, always
How does Subscribe & Save work?
Subscribe and we’ll automatically deliver your Mally on the schedule you choose. You save 25% on every order, get priority shipping, and can skip, pause or cancel anytime — no fees, ever.
Can I cancel my subscription anytime?
Absolutely. Manage everything from your account in a couple of clicks — no phone calls, no hassle, no cancellation fees.
How do I change my delivery frequency?
Log in to your account, open your subscription, and pick a new frequency (every 1, 2 or 3 months). Changes apply to your next order.
How do I skip or pause a delivery?
From your account you can skip your next shipment or pause your subscription for as long as you like, then resume whenever you’re ready.
How do I update my payment or address?
All of it lives in your account — update your card, billing or shipping address anytime before your next order processes.
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Our ProductWhat makes Mally different
What is Mally?
Mally is a daily menopause & perimenopause support gummy formulated to help with the symptoms that actually disrupt your life — hot flashes, night sweats, mood swings, low energy and restless sleep.
How do I take it & how many per day?
Take 2 gummies per day, ideally with breakfast. Consistency is what builds results, so make it part of your morning routine.
Are Mally gummies safe?
Mally is made in the USA in a GMP-certified facility. As with any supplement, if you’re pregnant, nursing, taking medication or under medical care, check with your doctor before starting.
Are they vegan and gluten-free?
Yes — Mally gummies are vegan, gluten-free and made without artificial dyes.
Will it interact with HRT or other medications?
We can’t give medical advice — if you’re on hormone replacement therapy or any prescription, please talk to your doctor before adding Mally to your routine.
Using MallyGet the most out of your routine
How long until I see results?
Every body is different. Many women notice a difference within the first 1–2 weeks, with the biggest changes around the 30-day mark and full benefits at 60–90 days of daily use.
Why does consistency matter so much?
Mally works by supporting your body day after day — the active botanicals build up over time. Taking it daily, even on good days, is what delivers lasting relief.
When’s the best time of day to take it?
With breakfast. Pairing your gummies with a daily habit you already have makes it easy to never miss a dose.
What if I miss a day?
No worries — just take your 2 gummies the next day as usual. Don’t double up; consistency over time matters more than any single day.
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Account & SupportWe’re here for you
How do I create an account or reset my password?
Head to your account to register or, if you’ve ordered before, use “Forgot password” to get a secure reset link by email.
How do I contact customer support?
We’re real people and we respond within one business day. Email mallysupply@gmail.com or use our contact form.
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