FAQ
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ShippingEverything about getting your order
How long does shipping take?
Most U.S. orders ship within 1 business day and arrive in 5–12 business days. Orders placed before 12pm EST ship the same day. You’ll get a tracking link by email the moment your order leaves our facility. Hawaii, Alaska and APO/FPO addresses may take a few extra days.
How much does shipping cost?
Free U.S. shipping on every order. Shipping is included on all U.S. orders.
Do you ship internationally?
Yes — we ship worldwide. International orders are sent with duties & taxes prepaid, so there are no surprise fees when your package arrives.
How do I track my order?
As soon as your order ships you’ll receive a tracking link by email. You can also find it anytime under your account.
What if my package is lost or damaged?
Reach out to us within 7 days of the expected delivery date and we’ll make it right — a free replacement or a full refund, your choice.
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Returns & RefundsTry Renalya risk-free
What is your return policy?
Every Renalya order is backed by our 90-day money-back guarantee. If you’re not feeling the difference, contact us within 90 days of delivery and we’ll take care of it.
How do I request a refund?
Just email mallysupply@gmail.com with your order number within 90 days of delivery and our team will take care of it. See our full refund policy.
How long does a refund take?
Once approved, refunds are issued to your original payment method and typically appear within 5–10 business days, depending on your bank.
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Our ProductWhat makes Kidney Support+ different
What is Kidney Support+?
Kidney Support+ is a daily kidney & urinary health formula with 14 plant-based ingredients — built for the signals that actually disrupt your life: fatigue, bloating, urinary discomfort and nighttime bathroom trips.
How do I take it & how many per day?
Take 1–2 capsules per day with a full glass of water, ideally with your first meal. Consistency is what builds results, so make it part of your morning routine.
Is Kidney Support+ safe?
Kidney Support+ is made in the USA in a GMP-certified facility, with no additives or artificial fillers. As with any supplement, if you’re pregnant, nursing, taking medication, or have a diagnosed kidney condition, check with your doctor before starting.
Is it vegan and gluten-free?
Yes — Kidney Support+ capsules are vegan, gluten-free and made without artificial dyes.
Will it interact with my medications?
We can’t give medical advice — if you take prescription medication (including blood pressure or diabetes treatments) or have a kidney condition, please talk to your doctor before adding Kidney Support+ to your routine.
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Using Kidney Support+Get the most out of your routine
How long until I see results?
Every body is different. Many customers notice lighter digestion and better urinary comfort within the first 1–2 weeks, with the biggest changes around the 30-day mark and full benefits at 60–90 days of daily use.
Why does consistency matter so much?
Kidney Support+ works by supporting your body day after day — the active botanicals build up over time. Taking it daily, even on good days, is what delivers lasting results.
When’s the best time of day to take it?
With breakfast and a full glass of water. Pairing your capsules with a daily habit you already have makes it easy to never miss a dose.
What if I miss a day?
No worries — just take your capsules the next day as usual. Don’t double up; consistency over time matters more than any single day.
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Account & SupportWe’re here for you
How do I create an account or reset my password?
Head to your account to register or, if you’ve ordered before, use “Forgot password” to get a secure reset link by email.
How do I contact customer support?
We’re real people and we respond within one business day. Email mallysupply@gmail.com or use our contact form.
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Still need help?
We’re real people, and we’ve got you. If you didn’t find what you needed, our team is one message away — we respond within one business day.
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